Conversion device battery latest warranty policy

Does the warranty cover givenergy battery storage?

In a nutshell, the warranty covers any GivEnergy residential battery storage system installed from 11/09/2023 – no matter which specific battery and inverter model are fitted. What products does the warranty not cover? Different warranties apply for: Please see product datasheets or refer to any existing warranty documents for details.

Does givenergy come with a 12 year warranty?

We’ve recently announced some game-changing news: all GivEnergy residential battery storage systems fitted as of 11/09/2023 will come with an industry-leading 12 year warranty. You’ll no doubt have questions about the finer details of this new policy change. So, we’ve put together a handy FAQ to answer those questions for you.

Can a battery be replaced under warranty?

Check for any physical damage which may have caused an internal break. If, after checking, your battery has more than 80% of its original capacity, it will not be replaced under the warranty because it is considered perfectly functional. Your battery test must show the voltage over 12.2V and below 80% SOH to be accepted.

How long does a victron energy warranty last?

Warranty extensions need to be applied for ultimately one year before the expiration of the original term. During the warranty period, Victron Energy will, at its discretion, repair, replace or credit the defective product free of charge. The warranty does not include performing or reimbursing de‐installation, transportation, and re‐installation.

How long does a battery warranty last?

In addition to this, proof of correct battery usage is required when making a battery warranty claim. For a 10% surcharge on the net price for products that came with a 5-year warranty, an additional 5 years of warranty can be purchased, bringing the total warranty to 10 years.

Does Battery Group Limited have a warranty?

All products are subject to an obligatory 6 month warranty period whereby it is the responsibility of Battery Group Limited to assess, repair and/or replace the item should there be any manufacturing defects. Some products include further extensions on this 6 month and will be outlined on each product page.